CARMEL, Ind. (Mar. 26, 2019) – Leading mortgage banking company Merchants Capital today announces the hiring of Lisa Lundeen as vice president of government-sponsored enterprise (GSE) portfolio management and Toni Gilbert as vice president of insurance compliance to the company’s Saint Paul, Minnesota office. These are both newly created roles.
Lundeen brings more than 12 years of multifamily servicing and asset management experience to the Merchants Capital team, with a background in both permanent and construction loans, as well as knowledge of investor accounting and reporting for Fannie Mae, Freddie Mac and Federal Housing Administration (FHA) assets.
Since stepping into the role, Lundeen has transformed the GSE Portfolio Management team, which is responsible for performing financial analyses, completing inspections, monitoring repairs and escrows, processing loan events and managing risks of the company’s Freddie Mac and Fannie Mae portfolios. Lundeen will be a critical leader in improving company procedures, as well as leading the implementation of a new servicing and database management application. With the conversion to Precision LM, Merchants continues to demonstrate its commitment to leading the industry in loan servicing.
Gilbert’s addition will allow the Merchants Capital team to streamline the process for loan closings and post-closing insurance renewals. Her responsibility will include reviewing insurance information to ensure compliance with Freddie Mac, Fannie Mae, the Department of Housing and Urban Development (HUD) and Merchants Bank standards. Gilbert has 16 years of insurance compliance and multifamily escrow industry experience, as well as a vast knowledge of lender requirements.
“We’re excited to have Lisa and Toni in these newly created positions as we continue to expand our Twin Cities office with top talent,” said Michael Dury, president of Merchants Capital. “Providing great service to our customers is, and always will be, a top priority at Merchants Capital. Lisa and Toni’s unique backgrounds give them an excellent perspective that will greatly impact our day-to-day activities and allow us to deliver a better product to our customers.
“We’re excited to have Lisa and Toni in these newly created positions as we continue to expand our Twin Cities office with top talent.”
Lundeen is a 2002 graduate of the University of St. Thomas in Saint Paul, Minnesota, where she earned a Bachelor of Arts in Business Administration degree specializing in Marketing Management. She is currently enrolled in the Mortgage Bankers Association Future Leaders Program, an executive leadership development program that delivers a comprehensive curriculum for selected managers who have shown leadership interests and abilities.
Gilbert graduated from Mankato State University in Mankato, Minnesota, with a Bachelor of Science in Business Management degree and a minor in Computer Science. She is a member of the MBA Insurance Stakeholders, holds a Certified Insurance Service Representative (CISR) designation and is licensed as a Minnesota Resident Insurance Producer.